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Top-Rated Apps
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Release Date
Name
Harmony by OpenMethods
Enabling the Omnichannel Enterprise
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OpenMethods (PopFlow & Harmony)
Centralize, Streamline, & Secure Customer Interactions Directly Into Oracle.
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UniAgent™ CTI Connector for Oracle B2C Service Agent Desktop
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Synchronize Oracle B2B Service Work Orders with Oracle Field Service Activities
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In-Channel Video ID Verification
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A self service application for employees to be able to seek answers to common HR related queries
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Bring the voice of the customer into Oracle Service to enhance a 360 degree of the customer
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Everything you need to start messaging your customers directly with any type of messenger.
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On My Way
Put Your Customers In The Driving Seat
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Go automation-first with Ada's AI chatbot
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CallMiner Analytics
CallMiner Analytics delivers actionable insight from all forms of contact center interactions
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Send to Subject Matter Expert | App by Ideqa
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Oracle Complaints Handling Application
A self service application to smartly automate aspects of the initial complaint request
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Oracle Eco Employee Application
An application to support employees become more environmentally friendly at work
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UJET Cloud Contact Center
Unified CX for the Smartphone Era
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Siebel Drive Migration Analyser
Analyses a Siebel installation and creates a plan and estimate to migrate to Oracle Cloud
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Live PreviewCX
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Computer Telephony Integration (CTI) for CX Sales and Service
Connect your phone system to Oracle CX Sales and Service
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DaVinci for Oracle CX Sales
CX organizations use AMC Technology’s DaVinci to provide seamless customer interactions.
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Amazon Connect Integration for Oracle CX Service
Integrate your Amazon Connect instance in Oracle CX Service Cloud
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Simba® ODBC Driver for OSvC
Enable users to access, analyze and report on their enterprise data in Oracle CX Service
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Cloud Contact Center for Oracle B2B Service
Improve efficiency with sales and service teams to drive greater business results
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Quiq Messaging
Messaging for customer service.
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Infosys Depot Repair Solution on Oracle Service Cloud
Service Cloud based Depot Repair Solution for manufacturing industry
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Infosys Helpdesk Solution on Service Cloud
Transform employee experience through Infosys Helpdesk solution
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Verint Messaging for Oracle B2C Service
Add rich conversational history from messaging channels to your incident records.
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Cloud Contact Center for Oracle B2C Service
Digitally transform your contact center and start delivering amazing customer experiences
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Language I/O® Chat Translation, Desktop and BUI Extension
Real-time chat translation in over 150 languages
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Seamless data synchronization between Oracle Field Service Cloud and Oracle Service Cloud
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Social Instant Messaging App and SMS Text Integration For Customer Service
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Oracle CX Service ODBC, JDBC, OData Connectors
Enterprise connectors for analytics and data management
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Infosys Gamification Solution for Oracle Service Cloud
Superior customer experience through Infosys Gamification solution
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Infosys SMART Asset Service on Service Cloud
Infosys SMART Asset Service on Service Cloud
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Alfresco Connector for Oracle Service Cloud
Integrate Alfresco content in Oracle Service Cloud
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ConvergeOne Advanced Services Avaya AES Connector for Oracle Service Cloud
Integrate Your Avaya Platform to Oracle Service Cloud
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ConvergeOne Advanced Services Cisco UCCE Connector for Oracle Service Cloud
Integrate Your Cisco Platform to Oracle Service Cloud
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Oracle Sales Cloud to Oracle Service Cloud Integration | OIC Recipe
Seamless Account and Contact synchronization between Oracle Sales Cloud and Oracle Service Cloud
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BFS Loss Mitigation
Proactively and efficiently manage loan defaults using new Digitized Loss Mitigation process
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Free
Genesys Adapter for Oracle B2C Service
Combine the power of Genesys and Oracle CX
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Oracle CX Service B2B Survey Integration Framework - Sample Integration
Automatically Initiate Surveys for Your Customers
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Free
Oracle Digital Assistant Jumpstart Framework for Oracle Service Cloud
Packaged Intents, User Interface, and Channel Integrations
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Customer Interaction Center (CIC) and Oracle Service Cloud
Contact Center Best-Practice Solution
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Datalivetech
Moment Based Marketing
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Oracle Account and Contact Enrichment
2nd and 3rd-party account and contact data sourced by Dun & Bradstreet
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Diabolocom Cloud Contact Center Solution for Oracle
Combining AI-Powered Cloud Contact Center with Oracle Service Cloud
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Seamless Organization and Contact synchronization between Oracle Eloqua and Oracle Service Cloud
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Free
Oracle Service Logistics Cloud to Oracle Field Service Cloud | OIC Recipe
Synchronize Service Logistics Cloud Technicians and Inventory Balances with Field Service Cloud
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Seamless Contact synchronization between Oracle Marketing Cloud (Responsys) and Oracle Service Cloud
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Free
iRewards OHIP - by GHS
The next generation CRM, Loyalty Program, Booking Engine, E-store and chatbot for messaging apps
(0)
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